We attempt or avoid difficult conversations every day, whether it is dealing with an underperforming employee, disagreeing with a spouse, reprimanding a teenager or negotiating with a client. This module provides a step-by-step approach to having those tough conversations with less stress and more success. The course shares various examples and possible ways of having a courageous conversation that gives you the desired outcome without any negative effect. Courageous conversations are mostly avoided due to lack of required skill set to handle emotional volatility and maintain relationships after the conversations. This course gives you the necessary tools to have a win-win situation and have fruitful discussions. The course will cover key aspects of conducting courageous conversations like how to initiate and close a difficult conversation and tips to having difficult conversations with difficult people and highly sensitive people. It will equip you with the skills and knowledge required to address these situations. The course imparts confidence to have appropriate discussions and achieve positive results for conflict-ridden situations. If you are looking at a course that will help you enable you to handle and conduct courageous conversations with poise, confidence and in an amicable way, you are at the right place.
|Course Details||Duration (hours)|
|1.Courageous Conversation||1 hrs|
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